Solution Based Selling

The customer experience is the key to increased revenue in the retail industry. If the customer receives excellent service along with a quality product they are more likely to visit the business again. Good product alone is not enough to guarantee repeat business in today's ultra competitive eye care market.  The people that provide the service are the most important asset to your business.

Connecting customers to your products requires savvy sales people to identify needs and recommend products that solve issues. A solution based sales system will empower your sales staff and increase revenue as well as customer retention.

By implementing the GAMMA sales method your customers will have their eye needs met efficiently and effectively. Your office will develop trust with your customers through empathic listening. We will show you how to close more sales while increasing margins. Most importantly, the customer experience will feel organic.

Organizational Strategy

People are the number one resource in every organization, so planning a company’s future means taking into account the needs and expectations of the people who make up the company. To gain an understanding of your company's culture, we engage in different strategies to assess your team and processes. That way, when we plan for the future, we keep the present in view. 

A strong team can make your business succeed faster than good product.

When organizing an office the most important goal is to define roles and create guidelines so that your team knows exactly what needs to be done. As a business owner  or manager, your goal should be to make sure the tools are available and the mission is laid out. Trust your team and the rest can be reported back to you. 

Online Marketing

Once the business is organized the next step is to foster growth through marketing. Expansion will be natural and synergized as your team grows under the umbrella of a new mission with core values. The GAMMA sales method will ensure your sales people are well informed and ready to handle any challenge they may face when dealing with your customers.

Your business will become a successful organization.

Having a strong online presence is essential for growth. Reenergize your business by tapping in to the unlimited outreach of the internet. We will teach you how to make interesting content and create a strategy to make sure your business has relevant content that reaches your target audience. Furthermore, we offer an online marketplace that will showcase your frames and allow your customers to purchase, save, and share items. This will provide analytics that will be useful in purchasing inventory. With an online marketplace your business will not need to keep the physical inventory and, in some cases, drop ship the merchandise directly to the consumer!

Contact us to discuss what solutions we can provide your business. Connectivity is key to expanding your customer base!